Most support tools mean handing your customer conversations to someone else’s cloud. IC Support keeps everything inside your WordPress install — a Freshdesk-style ticket system your team runs from wp-admin, with a clean portal for your customers and zero third-party data sharing.
Licensed per site with updates and support. Current pricing is on the store.
Full ticket dashboard
Triage everything in wp-admin — filter by status, priority, assignee or tag, reply, and run bulk actions across many tickets at once.
Customer portal
Customers raise tickets logged in or as a guest, then view and reply through a secure email link — no account required.
Email notifications
Customers and agents are kept in the loop automatically — new tickets fan out to the whole team, replies land in inboxes.
Assignment & auto-assign
Assign tickets to agents, or let the first agent to reply claim it automatically. Internal notes and a full audit log keep the team aligned.
Built-in spam protection
Cloudflare Turnstile or Google reCAPTCHA plus a honeypot keep junk off your guest forms, with no extra plugins.
Self-hosted & private
Runs entirely on your own WordPress with native tables — your customers' data never leaves your site or touches a third party.
Own your support.
Install IC Support on your WordPress site and run a professional help desk in minutes — no monthly per-agent fees, no customer data leaving your server.
Get IC Support →