Creating A Safe & Accessible Digital Space For Families
Internet Creation partnered with Families in Trauma to develop a welcoming, accessible website that reflects the charity's commitment to supporting children, young people and families who have experienced trauma.
The platform was designed to communicate the organisation's services with empathy while making it easy for families, professionals, supporters and referral partners to access information, seek support and engage with the charity.
About the Client
Families in Trauma is a Scottish charity providing trauma-informed support to children, young people and families. Working alongside schools, professionals and communities, the organisation helps individuals build resilience, improve wellbeing and recover from the impact of adverse life experiences through specialist therapeutic support and family-centred services.
Project Overview
The objective was to create a website that reflected the charity's compassionate approach while providing a clear pathway for families, referrers and supporters to access information and services.
The Brief
The website needed to:
- Clearly explain support services
- Encourage referrals
- Support fundraising
- Promote awareness
- Improve accessibility
- Showcase the charity's impact
- Deliver an easy-to-manage CMS
Our Solution
Internet Creation developed a bespoke WordPress website that balances sensitive messaging with intuitive navigation.
Visitors can quickly understand the charity's services, learn about its impact, access referral information and discover ways to donate or become involved. Every aspect of the website was designed to reduce barriers to accessing support while presenting information in a reassuring and approachable manner.
Key Features
- Bespoke charity website
- WordPress CMS
- Service information pages
- Referral information
- Donation support
- News and events
- Contact forms
- Mobile responsive design
- SEO-friendly architecture
- Flexible content management
User Experience
Visitors seeking support may already be under significant emotional pressure.
The website has been designed to minimise complexity, using clear navigation, accessible layouts and reassuring content to help users quickly find the information they need without feeling overwhelmed.
Results & Outcomes
The completed website provides Families in Trauma with a professional digital platform that supports the charity's mission.
- Improves access to support services
- Strengthens awareness of the charity's work
- Supports referrals and enquiries
- Provides flexible content management
- Creates a scalable platform for future growth
Why This Project Matters
Charity websites need to do far more than provide information — they need to build trust, offer reassurance and encourage people to seek help when they need it most.
This project demonstrates how thoughtful digital design can make essential support services more accessible while strengthening awareness of an organisation's mission.
What the site is built on.
Helping Charities Make A Bigger Difference
Internet Creation designs accessible charity websites that strengthen awareness, increase engagement and support organisations delivering life-changing services.